State Farm® Insurance Agent Michael Casseri

"Kelly McDowell🌟 Five Stars! 🌟 I had the pleasure of working with Kelly McDowell at State Farm Insurance, and I can’t say enough good things about the experience! From the first hello, she was attentive, patient, and genuinely caring! Kelly took the time to answer all my questions thoroughly. She made sure I understood every detail and process. Her kindness and understanding put me at ease, especially when dealing with an uncomfortable situation. Kelly went above and beyond to get my policies in order and ensure everything was in place. Her dedication and commitment to exceptional service truly stood out! Kelly never once made me feel rushed or frustrated. She treated me like family, and that’s something you don’t find every day. If you’re looking for an insurance agent who combines expertise, kindness, and outstanding customer service, look no further than Kelly McDowell! She's a true gem, and I wholeheartedly recommend her! Thank you, Kelly McDowell! You’re a rock star! 🌟"

"I recently had the pleasure of working with Michael Casseri's office at State Farm® Insurance in Cheektowaga, NY, and I can't say enough about the outstanding service I received. My experience was made exceptional by Rakib Uddin, who went above and beyond to ensure all my needs were met. Rakib's customer service was truly amazing. He was knowledgeable, patient, and took the time to explain everything in detail, making sure I understood all my options. His friendly and professional demeanor made the entire process smooth and stress-free. I felt genuinely valued as a customer, and Rakib's dedication to providing top-notch service was evident in every interaction. If you're looking for reliable insurance services and exceptional customer care, I highly recommend Michael Casseri's office and especially Rakib Uddin. They have certainly earned my trust and future business!"

"I spoke with Dave M. at the Cheektowaga State Farm insurance and he was really great!! He explained everything so well and saved me $100 for my monthly auto insurance! He was also personable and overall great customer service! I’d give it more than 5 stars if I could! Thanks Dave!!"

"I'd like to give Kelly Pfluger, my customer service representative a 5 star review for outstanding and personable service for all she has helped me with!!! Wish your office was in Batavia since I live closer to it. I'd love to come in personally.... I cannot recommend this particular agency enough!!! Friendly, always helpful, expedient. I have not found pricing and service of this caliber anywhere else!! Try the Casseri State Farm Agency in Cheektowaga!! Ask for Kelly Pfluger You won't be disappointed... Can't beat the rates either, I've looked: ) Thanks to Kelly, I'm a customer for life!!! And everyone at this office..... But Kelly is the best!! 5 🌟"

"Spoke with Kimberly to get started on my life insurance journey! She was wonderful to work with and very informative. There were plenty of options to choose from, and we were able to get me great coverage well within my budget. I Definitely recommend Michael, Kimberly and their team!"

"Kelly Pfluger,is my exceptional customer service rep. She is always pleasant she helps me with drive safe and save, lord knows I drive her crazy,but always curious and professional, and Dave McKay is also my night in shiny armor when Kelly is not hear. Please keep my team happy and employed because they are my guardian Angel's. Thank you Laurie A. Hope."