State Farm® Insurance Agent Michael Casseri
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tangina Oddin
February 3, 2026
5
out of
5
rating by Tangina Oddin
"Rakib was great to work with and made the homeowners insurance process much easier. He was responsive, patient, and took the time to explain our coverage and options. He also helped us find additional discounts, which we really appreciated. Highly recommend working with him!"
We responded:
"Thank you, Tangina, for sharing your experience with Rakib! It's great to hear that he was responsive and patient, making the homeowners insurance process easier for you. We're glad he could help you find additional discounts. Michael Casseri, State Farm Agent"
William Newton
February 3, 2026
5
out of
5
rating by William Newton
"Hands down the best insurance office around. The turnaround was insanely fast — I got an update and a call back within minutes after underwriting. I stay here because of the office and her. Customer service like this is rare."
We responded:
"Thank you, William, for your kind words! It's great to hear that our quick turnaround and the customer service Marium provided have made a positive impact! We're grateful to have you with us. Michael Casseri, State Farm Agent"
Cynthia Mullen
January 27, 2026
5
out of
5
rating by Cynthia Mullen
"Immediate follow-up"
We responded:
"Thank you, Cynthia, for the 5-star rating! We're glad to hear that our immediate follow-up met your expectations. If you have any more questions or need assistance, feel free to reach out! Michael Casseri, State Farm Agent"
Dave Jones
January 22, 2026
5
out of
5
rating by Dave Jones
"I had a problem with a time line to report an accident claim & the local sales rep quickly provided a 100% satisfactory solution to the problem. Well done!"
We responded:
"Thank you, Dave, for sharing your experience! I'm very glad Marium could assist you promptly with your accident claim. Your feedback is greatly appreciated! Michael Casseri, State Farm Agent "
Matthew Rigerman
January 16, 2026
5
out of
5
rating by Matthew Rigerman
"Michael Casseri and Marium Moughal provide excellent service, highly recommend working with this team."
We responded:
"Thank you, Matthew, for your recommendation and kind words, especially for Marium! I'm glad to hear that you found our service excellent. Your support means a lot to us! Michael Casseri, State Farm Agent "
Michael Kalisiak
January 13, 2026
5
out of
5
rating by Michael Kalisiak
"Worked with Michael Casseri's State Farm Insurance office with an Accident Prevention course certificate. Marium Moughal was very helpful with the details. Thank you all for your attention in this matter. Mike K."
We responded:
"Thank you, Mike, for sharing your experience with us. We're glad Marium could assist you with the Accident Prevention course certificate details. Your feedback is greatly appreciated. Michael Casseri, State Farm Agent"
Mirajur Rahman
January 13, 2026
5
out of
5
rating by Mirajur Rahman
"Very professional."
We responded:
"Thank you, Mirajur, for your feedback and 5-Star Google Review! We're glad to hear you found our service professional. If you have any more questions or need assistance, feel free to reach out. Michael Casseri, State Farm Agent"
Firoz Ahmed
January 9, 2026
5
out of
5
rating by Firoz Ahmed
"Rakib is an excellent customer service employee at State Farm Insurance Company."
We responded:
"Thank you, Firoz, for recognizing Rakib's excellent customer service at our agency. We're glad to hear about your positive experience. Your feedback means a lot to us. Michael Casseri, State Farm Agent"
Ardeth Kasahara
January 7, 2026
5
out of
5
rating by Ardeth Kasahara
"Rakim Uddin handled my quote and setting up my account. He spent a great deal of time answering my questions. He was very personable and quick to respond to my calls and emails."
We responded:
"Thank you, Ardeth, for sharing your experience with us. We're glad to hear that Rakib provided you with thorough and responsive service. Your feedback is greatly appreciated. Michael Casseri, State Farm Agent"
Ron Evans
December 19, 2025
5
out of
5
rating by Ron Evans
"Open with STATE FARM since I was 18 years old 1983"
We responded:
"Thank you, Ron, for your long-standing trust and support since 1983! It's great to have you with us at Michael Casseri - State Farm Insurance Agency! Michael Casseri, State Farm Agent "
Christine Pieszala
December 16, 2025
5
out of
5
rating by Christine Pieszala
"Fast, efficient and saved me $440. Rakib was an amazing agent. The best I've worked with. He was the one who was fast, efficient and saved my boyfriend and I hundreds of dollars and offered great advice. He also listened to us complain about how bad Progressive had been robbing us and treating us."
We responded:
"Hi Christine, thank you for sharing your experience! We're glad to hear that our service was fast and efficient, and that we could help you save $440. Your feedback means a lot to us. Michael Casseri, State Farm Agent"
John Swanekamp
November 26, 2025
5
out of
5
rating by John Swanekamp
"FAST SERVICE IN A FRIENDLY ATMOSPHERE. VERY KNOWEDGEABLE AND A PLEASURE TO WORK WITH"
We responded:
"Thank you, John, for your kind words and the great rating. We're glad to hear that you found our service fast and our team knowledgeable. We look forward to assisting you again in the future. Take care! Michael Casseri, State Farm Agent"
Jake
October 17, 2025
5
out of
5
rating by Jake
"Awesome customer service"
We responded:
"Jake, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Michael Casseri, State Farm Agent"
Nabil Rahman
October 6, 2025
5
out of
5
rating by Nabil Rahman
"It was great working with Rakib, very helpful and knowledgeable person. Looking forward to working with him in the future."
We responded:
"Nabil, thank you for your 5-star review! I'm glad you had a wonderful experience working with Rakib! My State Farm team and I are happy to be your good neighbor! Michael Casseri, State Farm "
Catherine
October 6, 2025
5
out of
5
rating by Catherine
"This review is specifically for the experience I’ve had working directly with Sierra. She stayed consistent and reliable from day 1. My vehicle was involved in an accident and I needed advice. She made sure I was okay and addressed all of my concerns. I appreciated how knowledgeable and detailed she was. I felt seen and respected throughout this entire journey. I will continue working with State Farm and I hope Sierra is given the praise she deserves."
We responded:
"Hi Catherine, we’re thankful for your feedback; especially the high praise for Sierra...she does deserve it! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Michael Casseri, State Farm Agent"
Lynn Crimmen
September 19, 2025
5
out of
5
rating by Lynn Crimmen
"Inviting office, happy with price for renters in surance. Nice representative."
We responded:
"Lynn, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Michael Casseri, State Farm Agent"
Pedro Baez
September 5, 2025
5
out of
5
rating by Pedro Baez
"⭐⭐⭐⭐⭐ I had an excellent experience working with RAKIB and Michael Casseri at State Farm. They were professional, knowledgeable, and took the time to explain all my options clearly. They made the process of getting home insurance simple and stress-free, and I truly appreciate their attention to detail and friendly customer service. I highly recommend this office for anyone looking for reliable insurance coverage and outstanding support."
We responded:
"Pedro, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Michael Casseri, State Farm Agent"
Kazi Sumona
September 4, 2025
5
out of
5
rating by Kazi Sumona
"I recently had the pleasure of working with Michael Casseri's office at State Farm® Insurance in Cheektowaga, NY, and I can't say enough about the outstanding service I received. My experience was made exceptional by Rakib Uddin, who went above and beyond to ensure all my needs . Rakib was so helpful and so informative about the policy’s we were looking for. Rakib Thank you for outstanding service. They have certainly earned my trust and future business!"
We responded:
"Kazi, we appreciate your review and the kind words for Rakib! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Michael Casseri, State Farm Agent"
Maura Lucey
January 7, 2025
5
out of
5
rating by Maura Lucey
"Might I reinforce 5 stars for Rakib I inadvertently had not been attentive to the stars above. Continuing I would double the 5 stars and place Rakib in that stratosphere. He is always receptive to our questions and immediately returns our calls."
We responded:
"Maura, thank you for your 5-star Google review and the very kind words for Rakib! My State Farm team and I are happy to be your good neighbor! Michael Casseri, State Farm Agent"
Anon Ymous
November 11, 2024
5
out of
5
rating by Anon Ymous
"I've had the pleasure of working with Paige for many years and she is 100% top-notch"
We responded:
"Thank you for your generous words about Paige and for the 5-star Google review. We truly value your business and the chance to work with you. - Michael Casseri, State Farm Agent "
abdul wahid
August 23, 2024
5
out of
5
rating by abdul wahid
"Good luck thank you so much for the help"
We responded:
"Abdul, thank you for leaving us a 5-star review on Google! I am delighted to hear that you visited our office located at 2700 William Street in Cheektowaga and that Rakib was able to assist you. Whether you prefer face-to-face interactions, phone conversations, or electronic communication via email or text, we are always here to provide you with the necessary support for your insurance requirements - Michael Casseri, State Farm Agent in Cheektowaga. "
Nancy DellaContrada
August 23, 2024
5
out of
5
rating by Nancy DellaContrada
"Rakib was so helpful. More than any other company when searching for new insurance."
We responded:
"Thank you for the 5-Star Google Review, Nancy! I'm pleased that you appreciated the excellent help and support that Rakib provided. It's what you should and can expect moving forward! - Michael Casseri, State Farm Agent, Cheektowaga, NY "
M babu
July 23, 2024
5
out of
5
rating by M babu
"I would recommend Rakib as your insurance advisor for his approachability and expediting efforts. I got benefitted through his Support services rendered when i need to choose my insurance.."
We responded:
"Thank you for the 5-Star Google review and the very kind words for Rakib! I'm pleased that the service he provided met your needs and you can expect this level of service and support going forward! - Michael Casseri, State Farm Agent"
Md Bhuiyan
June 27, 2024
5
out of
5
rating by Md Bhuiyan
"Rakib was so friendly and helpful. And he speaks bengali so it was easy. If you are looking to get insurance and want to get helped in Bengali i highly recomend Rakib."
We responded:
"Md, thank you for your 5-Star Google review and the kind words for Rakib! Rakib has been a tremendous addition to my team and I'm excited that he was able to converse with you in Bengali! We look forward to helping you in the future with your insurance needs as well as others who speak Bengali! - Michael Casseri, State Farm Agent"
miguel pareja
June 8, 2024
5
out of
5
rating by miguel pareja
"Very great service and he answered all my questions"
We responded:
"Thank you for the 5-Star Google Review Miguel! I'm glad we were able to help and answer all of your questions. We appreciate your business and look forward to working with you in the future. - Michael Casseri, State Farm Agent"