State Farm® Insurance Agent Michael Casseri
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anon Ymous
November 11, 2024
5
out of
5
rating by Anon Ymous
"I've had the pleasure of working with Paige for many years and she is 100% top-notch"
abdul wahid
August 23, 2024
5
out of
5
rating by abdul wahid
"Good luck thank you so much for the help"
We responded:
"Abdul, thank you for leaving us a 5-star review on Google! I am delighted to hear that you visited our office located at 2700 William Street in Cheektowaga and that Rakib was able to assist you. Whether you prefer face-to-face interactions, phone conversations, or electronic communication via email or text, we are always here to provide you with the necessary support for your insurance requirements - Michael Casseri, State Farm Agent in Cheektowaga. "
Nancy DellaContrada
August 23, 2024
5
out of
5
rating by Nancy DellaContrada
"Rakib was so helpful. More than any other company when searching for new insurance."
We responded:
"Thank you for the 5-Star Google Review, Nancy! I'm pleased that you appreciated the excellent help and support that Rakib provided. It's what you should and can expect moving forward! - Michael Casseri, State Farm Agent, Cheektowaga, NY "
M babu
July 23, 2024
5
out of
5
rating by M babu
"I would recommend Rakib as your insurance advisor for his approachability and expediting efforts. I got benefitted through his Support services rendered when i need to choose my insurance.."
We responded:
"Thank you for the 5-Star Google review and the very kind words for Rakib! I'm pleased that the service he provided met your needs and you can expect this level of service and support going forward! - Michael Casseri, State Farm Agent"
Md Bhuiyan
June 27, 2024
5
out of
5
rating by Md Bhuiyan
"Rakib was so friendly and helpful. And he speaks bengali so it was easy. If you are looking to get insurance and want to get helped in Bengali i highly recomend Rakib."
We responded:
"Md, thank you for your 5-Star Google review and the kind words for Rakib! Rakib has been a tremendous addition to my team and I'm excited that he was able to converse with you in Bengali! We look forward to helping you in the future with your insurance needs as well as others who speak Bengali! - Michael Casseri, State Farm Agent"
Keith Wallace DeGraff
June 14, 2024
5
out of
5
rating by Keith Wallace DeGraff
"Kelly McDowell🌟 Five Stars! 🌟 I had the pleasure of working with Kelly McDowell at State Farm Insurance, and I can’t say enough good things about the experience! From the first hello, she was attentive, patient, and genuinely caring! Kelly took the time to answer all my questions thoroughly. She made sure I understood every detail and process. Her kindness and understanding put me at ease, especially when dealing with an uncomfortable situation. Kelly went above and beyond to get my policies in order and ensure everything was in place. Her dedication and commitment to exceptional service truly stood out! Kelly never once made me feel rushed or frustrated. She treated me like family, and that’s something you don’t find every day. If you’re looking for an insurance agent who combines expertise, kindness, and outstanding customer service, look no further than Kelly McDowell! She's a true gem, and I wholeheartedly recommend her! Thank you, Kelly McDowell! You’re a rock star! 🌟"
We responded:
"Hi Keith, thank you for the 5-Star Google review and the incredibly kind and wonderful comments about Kelly! She is a rock star! I so appreciate you sharing your thoughts regarding your experience with my Agency and Kelly, and we look forward to providing you with this high level of customer service long into the future! - Michael Casseri, State Farm Agent"
miguel pareja
June 8, 2024
5
out of
5
rating by miguel pareja
"Very great service and he answered all my questions"
We responded:
"Thank you for the 5-Star Google Review Miguel! I'm glad we were able to help and answer all of your questions. We appreciate your business and look forward to working with you in the future. - Michael Casseri, State Farm Agent"
Sherrie Grabp
May 22, 2024
5
out of
5
rating by Sherrie Grabp
"Excellent customer service! Great people who work there...they are very helpful and caring!"
We responded:
"Thanks so much Sherrie for your kind words and the 5 star Google review! I am so glad to hear that you had a wonderful experience with our State Farm Insurance Office. I am proud of the team and how helpful they were for your insurance needs. Please don't hesitate to reach out if you have any questions and we hope you have a relaxing Memorial Day Weekend! - Michael Casseri, State Farm Insurance"
Sahin Mozumder
May 20, 2024
5
out of
5
rating by Sahin Mozumder
"“You were very courteous, friendly, and answered my questions. I am very pleased with your services.”"
We responded:
"We appreciate you taking the time to write us a 5 star Google review Sahin! I will be sure to pass along your kind words as I know the team will appreciate them. We look forward to working with you and we hope you have a relaxing Memorial Day weekend! - Michael Casseri, State Farm Insurance Agent"
Ashraful Islam
May 15, 2024
5
out of
5
rating by Ashraful Islam
"I recently had the pleasure of working with Michael Casseri's office at State Farm® Insurance in Cheektowaga, NY, and I can't say enough about the outstanding service I received. My experience was made exceptional by Rakib Uddin, who went above and beyond to ensure all my needs were met. Rakib's customer service was truly amazing. He was knowledgeable, patient, and took the time to explain everything in detail, making sure I understood all my options. His friendly and professional demeanor made the entire process smooth and stress-free. I felt genuinely valued as a customer, and Rakib's dedication to providing top-notch service was evident in every interaction. If you're looking for reliable insurance services and exceptional customer care, I highly recommend Michael Casseri's office and especially Rakib Uddin. They have certainly earned my trust and future business!"
We responded:
"Ashraful, thank you for the 5-Star Google review and the extremely kind words for Rakib! I am so pleased and appreciative that you have chosen my State Farm Agency for your business. You should and can expect top-notch service from my Team going forward! Michael Casseri, State Farm Agent"
samim Ahmed
January 3, 2024
5
out of
5
rating by samim Ahmed
"Dave is very helpful also he’s behaving nice to all.."
We responded:
"Thank you Samim, for taking the time to leave our State Farm Insurance Office 5 Star Google review. I will be sure to pass along your kinds words to Dave as I know he will appreciate them. Thanks again and we hope you have a great rest of your week! - Michael Casseri State Farm Insurance Office, Cheektowaga NY"
Xavier Sellers
October 17, 2023
5
out of
5
rating by Xavier Sellers
"Dave was soooo helpful!!! I was calling around like five different agencies and one of the agencies I called was too busy so I called State Farm back and Dave was the only one who took the time to assist me. Thank you!!"
We responded:
"Xavier, thank you for taking the time to give us such a wonderful review! I'm happy that Dave could assist you with your insurance needs. We pride ourselves on providing timely and personalized service to Good Neighbors like you. If you need assistance in the future, don't hesitate to reach out. We're here for you! - Michael Casseri, Agent "
Atiyya Otamere
September 28, 2023
5
out of
5
rating by Atiyya Otamere
"Helped me out with my bill"
We responded:
"Atiyya, thank you for the 5-Star Google review! I'm glad we were able to help you out. We are always available for help and support with your insurance and financial services needs and look forward to working with you in the future - Michael Casseri, State Farm Agent"
Jacob Michalski
July 13, 2023
5
out of
5
rating by Jacob Michalski
"Mike and Kelly are a great team! They provide great rates and had quick turn around when I needed to change my policy. Would highly recommend to anyone."
We responded:
"Thank you for the 5-Star Google Review Jacob! It's a pleasure to work with you and your family and we truly appreciate the kind words and referrals - Michael Casseri, Agent"
john COLE
June 22, 2023
3
out of
5
rating by john COLE
"i made a mistake i gave one star the service is good"
We responded:
"Hey John, thanks for updating your review and the fine comments on our service - Michael Casseri, Agent"
Charles
June 15, 2023
5
out of
5
rating by Charles
"Friendly People. Willing to sit there and break down each thing till you get a understanding of it."
We responded:
"Charles, thank you for the great feedback and the 5-Star Google Review! We look forward to helping you with your other insurance and financial services needs - Michael Casseri, Agent"
Bethany Wood Harvey
June 6, 2023
5
out of
5
rating by Bethany Wood Harvey
"Excellent service, easy to work with, even with tight deadlines"
We responded:
"Thank you for the 5-Star Google review Bethany! I'm really pleased that we were quickly and efficiently able to handle your needs! We look forward to continuing to do so into the future - Michael Casseri, Agent"
Alex Dicarlo
April 28, 2023
5
out of
5
rating by Alex Dicarlo
"Wonderful Agent and staff! Dave walked me through and set me up with the proper policy and protection I needed and I had my policy in-force the same day!"
We responded:
"Alex, thank you for the kind words! I'm glad Dave was able to help you out and address your needs immediately! We look forward to helping you in the future - Michael Casseri, Agent"
Lar Pfl
April 13, 2023
5
out of
5
rating by Lar Pfl
"Kelly is now my agent. She is very courteous and helpful. She reviewed my allstate policies and saved me money on my house, car, camper bundle. I have recommend her to my friends and family."
We responded:
"We appreciate you taking the time to leave our State Farm Insurance Office a 5 star Google review. I am so glad to hear Kelly was able to assist you with your homeowners insurance, auto insurance and your camper insurance. Thank you for recommending us to the Cheektowaga community. - Michael Casseri State Farm Insurance Office, Cheektowaga NY"
Jose Gonzalez
February 9, 2023
5
out of
5
rating by Jose Gonzalez
"David McKay is the best,not just made everything super ez and fast for me but also helped me save money in my new policy, I recommend him 100%"
We responded:
"Thank you for the 5-Star Google review, Jose, and the kind words for Dave McKay! We are extremely pleased to welcome you as a new client and glad that you are so happy with the way everything worked out! - Michael"
Rachel Connors
November 4, 2022
5
out of
5
rating by Rachel Connors
"I spoke with Dave M. at the Cheektowaga State Farm insurance and he was really great!! He explained everything so well and saved me $100 for my monthly auto insurance! He was also personable and overall great customer service! I’d give it more than 5 stars if I could! Thanks Dave!!"
We responded:
"Rachel, we appreciate you taking the time to leave us a 5-Star Google Review. Dave, and our Cheektowaga team, take great pride in assisting our new as well as existing policy holders with their insurance needs. Thanks so much for recommending us to the Cheektowaga community, we look forward to continuing to work with you! -Michael"
Diana Jubenville
October 17, 2022
5
out of
5
rating by Diana Jubenville
"I'd like to give Kelly Pfluger, my customer service representative a 5 star review for outstanding and personable service for all she has helped me with!!! Wish your office was in Batavia since I live closer to it. I'd love to come in personally.... I cannot recommend this particular agency enough!!! Friendly, always helpful, expedient. I have not found pricing and service of this caliber anywhere else!! Try the Casseri State Farm Agency in Cheektowaga!! Ask for Kelly Pfluger You won't be disappointed... Can't beat the rates either, I've looked: ) Thanks to Kelly, I'm a customer for life!!! And everyone at this office..... But Kelly is the best!! 5 🌟"
We responded:
"Diana, thank you for taking the time to provide our Agency with a 5-Star Google Review! Your kind words and acknowledgement of the fine service that Kelly provided is truly appreciated. You have been a client for a long time and I, along with my team, will do everything that we can to make sure that continues well into the future! - Michael "
kpfluger15
October 7, 2022
5
out of
5
rating by kpfluger15
"Spoke with Kimberly to get started on my life insurance journey! She was wonderful to work with and very informative. There were plenty of options to choose from, and we were able to get me great coverage well within my budget. I Definitely recommend Michael, Kimberly and their team!"
We responded:
"Kelly, I'm so glad to hear that Kimberly was able to help you in getting Life Insurance. Life Insurance is so important and helping you identify the "right" policy to meet your needs and budget is our #1 priority. Thank you for the 5-Star Google Review and kind words - we are always here to help you and those you refer! - Michael"
Terry Blochberger
September 19, 2022
5
out of
5
rating by Terry Blochberger
"Very helpful quick and thorough. I even got a nice free card holder"
We responded:
"Terry, thank you for leaving my William St location a 5-Star review! It was great seeing you in the office today and we look forward to helping you and your family with future insurance needs! - Michael"
Iris Clabeaux
September 17, 2022
5
out of
5
rating by Iris Clabeaux
"I love State Farm I had a great experience with renters insurance Very reasonable. The secretaries are very nice 👍"
We responded:
"Iris, thank you for the wonderful comments and leaving us a 5-Star Google review. My team and I take great pride in providing our clients with a great experience. Have a fantastic week! - Michael"